hmm.... time is much at hand, but am not complaining. i just hope the Muse will come visit without delay and sans interruption.
going back after that phone call....
i've had errors before incurred at work, but always i have managed to salvage the situation and have avoided an agent error resulting to any payout.
until now. and it doesn't help my bruised ego a bit that my doucumented mistake IS the first our company made towards this high-profile client.
i was teary-eyed when i affixed my signature on the report, acknowledging that, yes, i screwed up the reservation for the traveler. and yes, i have caused my office to shelll out money to cover up my butt. oh well....
most reps on the floor say that unless you've got a pay-out, you ain't a rep at all.
i refuse to believe that. and Lord help me not to have another one ever... not sure my ego can take a second one.
=(
i've had errors before incurred at work, but always i have managed to salvage the situation and have avoided an agent error resulting to any payout.
until now. and it doesn't help my bruised ego a bit that my doucumented mistake IS the first our company made towards this high-profile client.
i was teary-eyed when i affixed my signature on the report, acknowledging that, yes, i screwed up the reservation for the traveler. and yes, i have caused my office to shelll out money to cover up my butt. oh well....
most reps on the floor say that unless you've got a pay-out, you ain't a rep at all.
i refuse to believe that. and Lord help me not to have another one ever... not sure my ego can take a second one.
=(
